Mar 9, 2021
The backbone of your work is the process you repeatedly use to deliver a product or service to your customers. And the experience your customer has in engaging with that process will cause them to form either a positive opinion about you or your department or company, or form a negative opinion. In this podcast, George...
Mar 2, 2021
Imagine for a moment you have to write a proposal for someone. It doesn’t matter what the situation is, if you have to present an idea for change to solve some problem for someone, you will be presenting a proposal.
In this podcast I’m NOT going to talk about how to present your proposal.
What I do want to talk...